About
The clinical logic behind every VitalityCall check-in was written by physicians. It is reviewed by physicians. And every care plan is signed off by the patient's own physician, who stays in charge of every decision.
The team
Care management is a medical discipline. What to ask, what counts as a warning sign, and when to escalate are clinical judgments, so our physicians make them, not software. They wrote and govern the clinical logic behind every check-in. The rest of the team builds, funds, and runs VitalityCall day to day.

Dr. Richard Ferrans brings more than 30 years of experience at the intersection of medicine, data, and technology, with deep expertise in population health management, health systems leadership, and value-based care. He has held senior executive roles including Chief Medical Officer, Chief Executive Officer of a Medicare Accountable Care Organization, and health system Vice President.
Dr. Ferrans has spent his career aligning clinical excellence with scalable technology and analytics, leading large-scale clinical integration initiatives, advanced care management models, and enterprise health IT strategy across Medicare Advantage, Medicaid, and accountable care arrangements. His work has spanned the design and deployment of health data platforms, clinical analytics, and health information exchange supporting complex patient populations. He is widely known for translating complex clinical, regulatory, and data environments into practical, high-impact solutions that improve outcomes and drive sustainable value-based transformation.
At VitalityCall Health, Dr. Ferrans provides strategic and clinical leadership to advance technology-enabled care delivery at scale. He has served on numerous boards across healthcare, technology, and laboratory services, including Medicare Value Partners, Presence Health Partners, Alverno Laboratories, Presence Saint Mary's & Elizabeth's Hospital, Labnetics, Avreo Inc., and the Mississippi State Health Information Exchange. He is a member of the American Medical Association, the Florida Medical Association, and the American College of Physicians.

A physician executive and value-based care specialist with more than 27 years of experience developing primary care networks and advancing population health. His work focuses on building safe, reliable care networks that exceed value-based payment requirements while improving the transition between patients and physicians.
Dr. Zucker has led medical affairs and health services organizations across South Florida, including serving as Executive Vice President of Health Services at ilumed and Chief Medical Officer at Medical Consultants Management, Accountable Healthcare of America, the Palm Beach Accountable Care Organization, and MetCare. He has also worked as an independent consultant supporting physician organizations and value-based care initiatives.
Throughout his career, Dr. Zucker has focused on helping primary care physicians become ready for MSSP ACO, Medicare Advantage, and commercial value-based care models. His approach emphasizes physician engagement, motivation, active participation, and the development of integrated networks that leverage high-performing primary care practices.

A physician leader with over 25 years of experience in academic medicine and health care systems leadership. Her clinical background in Internal Medicine informs her view of the changes needed in health care and medical education.
In past roles as Dean at the Boonshoft School of Medicine at Wright State University and Senior Vice Dean for Educational Affairs at Drexel University School of Medicine in Philadelphia, Dr. Weber led undergraduate and graduate medical education programs, expanded programs addressing the physician workforce shortage, and developed community-academic partnerships with regional health systems, including new clinical campuses. She also has leadership experience in integrated delivery systems, including a decade at Geisinger Health System, now part of Risant Health, where she led clinical redesign initiatives and one of the first EPIC clinical implementations in the United States.
Dr. Weber has served as Principal Investigator for federal grants and contracts spanning medical education, informatics, quality improvement, and geriatrics, and has received awards for patient satisfaction and community service, including the Philadelphia Business Journal Best of Healthcare Award and the University of Pennsylvania Community Service Award.

A physician executive, healthcare innovator, and advisor with extensive experience leading academic medical centers, health systems, physician enterprises, and healthcare technology organizations, focused on improving health outcomes and reducing cost of care.
Dr. Goldstein currently serves as a Venture Partner with Dria Ventures, an early-stage venture capital firm focused on addressing the root causes of high costs in health and productivity. Previously, he served in senior leadership roles at Yale New Haven Health System, including Senior Vice President of the Aligned Clinician Enterprise, Interim President of Northeast Medical Group, and Vice President and Chief Medical Officer of Northeast Medical Group. He also served as Clinical Professor of Surgery at Yale School of Medicine, President of Central Maine Medical Group, Vice Dean for Clinical Affairs at the University of Louisville School of Medicine, and Professor of Surgery at the University of Louisville.
Dr. Goldstein has also been a healthcare technology founder and executive, including as Chief Executive Officer of Bento Biology Platforms and Co-Founder of EduMedics, now Sentry Health. His leadership experience spans clinical operations, medical education, physician alignment, surgical oncology, and the development of technology-enabled care models.

A private practice psychiatrist with 33 years of experience in the Baltimore region, including work as an addictions specialist across a variety of public and private settings.
Dr. Ferrans has worked in hospitals, inpatient and outpatient rehabilitation centers, correctional facilities, and private group practice settings. He has served as a consultant to third-party payers for utilization review, as well as the Maryland MedChi Impaired Physicians Program and local county health departments.

Christopher Landrum is the Founder of VitalityCall Health, where he is building the technical foundation for proactive, AI-driven patient care. A serial technologist with over 18 technology patents, Christopher has spent his career at the leading edge of how people and businesses interact with emerging systems, and he is now applying that same instinct to healthcare.
Christopher's career has been defined by getting to the frontier early. He developed the world's largest digital menu system and one of the first digital signature capture technologies used in retail point-of-sale, work that helped establish how businesses and customers interact at scale. At VitalityCall Health, he architected the platform from the ground up, and is now leading the integration of some of the most advanced technology in the AI health space, including video-based voice biomarker analysis, AI-driven behavioral credibility modeling, and passive signal detection designed to surface early warning signs long before a crisis develops.
He also leads inSessions, a mental health assessment platform built in partnership with the U.S. Navy Chaplain Corps to support the wellbeing of active-duty service members. Christopher's work sits at the true bleeding edge of what AI and behavioral science can do for care between clinical visits, and VitalityCall Health's technical roadmap carries his fingerprints throughout.

Karen Landrum is a seasoned technology executive with a proven track record of leading high-performance IT organizations in complex, mission-critical environments, with deep expertise in operational technology, enterprise systems, and team leadership.
Karen spent a portion of her career at Koch Industries, leading IT teams supporting the company's trading floor operations, where she was responsible for system reliability, performance, and alignment with fast-moving business demands, while fostering a culture of accountability and continuous improvement.
She later served as Chief Information Officer for North America at Van Leeuwen Pipe and Tube, providing strategic IT leadership across the region. Karen was best known for implementing effective workflow processes and developing strong, cohesive teams that improved operational efficiency, clarity of execution, and cross-functional collaboration.

Patrick Dolan is a technology executive and product strategist with more than 25 years of experience commercializing emerging technology, with a long-running focus on the intersection of artificial intelligence, behavioral science, and mental wellness.
Patrick's interest in healthcare innovation began in 2017 with a research project examining how emerging technologies could identify meaningful changes in emotional well-being before they become crises. That work grew into Happyb.io, a personal initiative exploring how behavioral biomarkers and digital signals could help individuals understand and manage their own mental wellness. He built his career making complex technology approachable, holding senior leadership roles at GoDaddy, Virtuozzo, and Patmos, leading product strategy, partnerships, and commercialization for organizations ranging from Fortune 500 companies to venture-backed startups.
His career began in the early commercial Internet era, consulting with GE and Merck on their first e-commerce initiatives, and he has since built partnerships with Google, Microsoft, PayPal, AT&T, and hundreds of technology providers worldwide. He holds two US patents in domain registration. Patrick also serves as a startup mentor and advisor, and is an adjunct professor at Arizona Christian University.
The frustration
A physician can see it coming. A patient with heart failure who gains a pound a day is not gaining weight, they are retaining fluid. That fluid will reach their lungs. They will struggle to breathe. They will end up in an emergency room, and then in a hospital bed, on intravenous medication, for something that was visible weeks earlier.
It is predictable. It is preventable. All it takes is somebody asking, this week, what the scale said this morning.
For decades the answer to that has been a care manager, and there have never been close to enough of them. So the calls go to the sickest handful of patients, and everyone else waits until something breaks.
The knowledge was never the missing piece. The reach was.
What happens instead
Read enough hospital records and a pattern appears. A patient is admitted, short of breath. The labs are recorded, the treatment is documented, the discharge is written up. Almost nowhere does anyone note what actually set it off.
So the patient goes home without learning the one thing that would have protected them, and six months later the same sequence runs again. Not because anyone was careless, but because nobody had time to sit with them and connect two things that were never written down together.
That conversation is the whole job. It has simply never been possible to have it with everyone.
The personal part
People on this team have lost parents and family members who might have had more time, or better time inside the time they had. Not because anyone failed them exactly. Because in the long stretches between appointments, nobody was checking in.
Several of us have watched that gap from the inside, as a son or a daughter, wishing someone had called to ask a simple question that week. That is not a market analysis. It is the reason this company exists.
We are trying to close the gap we already lost people in.
What we believe
Not the sickest few percent. Not whoever the annual list surfaces first. If the check-in works, and it does, then it should reach the whole panel, at whatever intensity each person actually needs.
Telling someone to see their doctor tomorrow is easy, and most systems stop there. We go back and confirm it happened. If a patient did not act on it, that is not their failure to own alone.
Everyone in this model does well. The practice performs better, the plan performs better, the payer spends less. Anyone in this industry can do that arithmetic without our help, so we would rather talk about the other end of it. The prescription that got picked up. The admission that never happened. The person who got another good year.
See it live
A short conversation, a live call, and your questions answered by the people who built it.